Your privacy and the privacy of every user of the Creative Infrared Solutions, LLC www.CreativeInfraredSolutions.com web site is of the highest priority. That is why we want you to understand how we protect your privacy when we gather information from you and the measures we take to safeguard that information.
Automatically Collected Information
When you enter our site, certain information about your visit is automatically collected through our standard web server log files. Automatically collected information does not identify you personally. This information is used to make our site more useful to visitors. Specifically, we use this information to learn about the number of visitors to our site, to track topics and areas of interest, to gather technical information that is useful in improving site performance, and to identify possible problem areas.
If while browsing our site you decide to register for a course/event, request information, or order a document, you will be required to provide us with contact information. You may also explicitly agree to be placed on a mailing list to receive periodic product announcements. Depending on your request, the contact information collected may include name, street address, email address, fax and telephone number, employer, and, where applicable, credit card information. This information is collected to fulfill your request and, in the case of course/event registration, to provide you with up-to-date status information about your registration.
In the case that you explicitly agree to be placed on a mailing list, we may use your contact information to notify you of other Creative Infrared Solutions, LLC products and services that may be of interest to you. If we contact you via email and you wish to opt-out of our future email distributions, you may do so by using the link provided in the email message.
At all times, we are judicious in our use of target advertising and always carefully consider the inconvenience such advertising may cause our customers. We do not sell individual customer names or other personal information to third parties and have no intention of doing so in the future. Occasionally we will share web site usage data with third parties so that we may enhance our on-line product and service offerings or develop advertising campaigns. When we do share such information with such third parties it is under a confidentiality agreement and only for the purpose of completing a specific project. Further, individually identifiable information is never shared in these arrangements – only aggregate data about user behaviors, site traffic, and overall trends.
Securing your Information
Any information that is collected at www.CreativeInfraredSolutions.com is collected on a secure server, using Secure Sockets Layer (SSL) protocol. SSL is a proven industry standard that allows your browser to automatically encrypt data before that data is transmitted to us. Your credit card information can only be accessed by a direct and SSL-based link to the server. The URL in your browser will change to “HTTPS” instead of “HTTP” when this security feature is invoked, and most browsers represent a secure connection with a “lock” or “solid key” when connected to a secure site.
We employ cookies in order for our server to recognize a return visitor as a unique user. Cookies are small text files placed in the ‘Cookies’ folder on a visitor’s hard disk and allow us to remember the visitor. The cookies placed by the Creative Infrared Solutions, LLC server are readable only by us, and cookies cannot access, read or modify any other data on a computer. All web-browsers offer the option to refuse any cookie. If a visitor refuses the Creative Infrared Solutions, LLC cookie, we do not gather any information on that visitor, but doing so will require you to re-enter certain information at each visit, or prevent us from customizing the site’s features according to your preferences. You may also delete a cookie manually from your hard drive. Cookies themselves do not contain any personal information. We do link the information we store in cookies to any personally identifiable information you submit while on our site.
Data Access and Correction
If your Personally Identifiable Information changes, or if you no longer desire the services available at our site, you may correct, update, amend, or deactivate it by emailing us at info [at] Creative Infrared Solutions [dot] com or by contacting us by telephone or postal mail at the contact information listed here. We will make all reasonable efforts to respond to your request to access within 7-10 business days or sooner.
We provide you the opportunity to ‘opt-out’ of having your personally identifiable information used for certain purposes, when we ask for this information. For example, if you purchase a product/service but do not wish to receive any additional marketing material from us, you can indicate your preference on our order form.
If you no longer wish to receive our newsletter or promotional communications, you may opt-out of receiving them by following the instructions included in each newsletter or communication or by emailing us at info [at] Creative Infrared Solutions [dot] com
You will be notified when your information is collected by any third party that is not our agent/service provider, so you can make an informed choice as to whether to share your information with that party.
Best Common Practices
Creative Infrared Solutions, LLC recommends that anyone using email either through its services or anywhere else should adopt the Messaging Anti-Abuse Working Group (MAAWG) Sender Best Communications Practices (BCP). With collaborative input from both volume senders and Internet Service Providers, the new best practices recommend sender email technologies and subscription methods to improve deliverability rates for newsletters and permission-based email marketing. The complete Sender Best Communications Practices document is available at the organization’s website at http://www.maawg.org/about/publishedDocuments
Reservation of Rights
Please use our feedback form to email any comments or feedback regarding our policy or any information received from us.